Delivery and Packaging
All orders received by 1.30pm on any standard working day (Monday to Friday), can be dispatched within 3 working days. You can request that we dispatch your order on any future date, providing it is one of our standard delivery days, Tuesday to Friday, if you request this separately via email OR put the information in the message box when checking out.
Delivery service is charged at £7.95 per package for standard cakes*. We use Royal Mail Special Delivery guaranteed to arrive by 1pm. All orders require a signature on delivery. If you are unable to sign, please change the delivery address, at the final stage of the checkout process, to a work address or to an address where there will be someone in all morning up to 1pm. Please note that we accept no responsibility for delivery if a signature is not provided nor can we accept liability if the delivery is delayed by less than 3 days due to unforseen adverse weather conditions or strike action, once they have been despatched (less than 0.5% of deliveries last year arrived later than expected).
*For non-standard or very fragile cakes (agreed in advance) we may be able to deliver personally in which case the delivery charge is from £22 (depending on distance plus any other tolls or charges).
We regret that we are unable to accept orders for delivery to an address containing a PO Box Number, or from persons placing an order whose own address contains a PO Box number.
Our standard packaging is made out of recyclable card.